Improving wait times to care for individuals with multimorbidities and complex conditions using value stream mapping

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improving wait times to care for individuals with multimorbidities and complex conditions using value stream mapping

background recognizing the significant impact of wait times for care for individuals with complex chronic conditions, we applied a lean methodology, namely – an adaptation of value stream mapping (vsm) to meet the needs of people with multiple chronic conditions and to improve wait times without additional resources or funding.   methods over an 18-month time period, staff applied a patient-cen...

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Improving wait times to care for individuals with multimorbidities and complex conditions using value stream mapping.

BACKGROUND Recognizing the significant impact of wait times for care for individuals with complex chronic conditions, we applied a LEAN methodology, namely - an adaptation of Value Stream Mapping (VSM) to meet the needs of people with multiple chronic conditions and to improve wait times without additional resources or funding. METHODS Over an 18-month time period, staff applied a patient-cen...

متن کامل

Can a Healthcare “Lean Sweep” Deliver on What Matters to Patients?; Comment on “Improving Wait Times to Care for Individuals with Multimorbidities and Complex Conditions Using Value Stream Mapping”

Disconnects and defects in care – such as duplication, poor integration between services or avoidable adverse events – are costly to the health system and potentially harmful to patients and families. For patients living with multiple chronic conditions, such disconnects can be particularly detrimental. Lean is an approach to optimizing value by reducing waste (eg, duplication and defects) and ...

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can a healthcare “lean sweep” deliver on what matters to patients?; comment on “improving wait times to care for individuals with multimorbidities and complex conditions using value stream mapping”

disconnects and defects in care – such as duplication, poor integration between services or avoidable adverse events – are costly to the health system and potentially harmful to patients and families. for patients living with multiple chronic conditions, such disconnects can be particularly detrimental. lean is an approach to optimizing value by reducing waste (eg, duplication and defects) and ...

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ژورنال

عنوان ژورنال: International Journal of Health Policy and Management

سال: 2015

ISSN: 2322-5939

DOI: 10.15171/ijhpm.2015.76